This series emphasizes the development of key interpersonal and professional skills essential for delivering patient-centered and compassionate care. Through the application of effective communication strategies, empathy, and professionalism, learners will enhance their ability to engage with both patients and peers. The course examines common sources of struggle that may lead to mistrust within healthcare settings, equipping learners with value-based approaches to manage and resolve challenges constructively.
Each lecture in this series is concise and focused, making it easy to fit into your schedule. You’ll find evidence-based content, real-world examples, and practical strategies that you can immediately apply in clinical practice.? While the lectures themselves are designed to stand alone, they are also intentionally built on shared themes — creating a connected learning experience that deepens as you progress through the content.
This Course includes five 30-min lectures at 2.5 CME total:
- A Prescription for Empathy: Communicating Compassion, Perspective Taking, and Professionalism in Healthcare
- From Conflict to Connection: Empathetic Listening and Leadership in Healthcare Setting
- Words that Heal: Cultivating Open and Compassionate Dialogue with Patients and Peers
- From Silos to Synergy: Building Empowered Teams
- From Newcomer to Neighbor: Managing Mistrust and Creating Community Connection
NCAPA is unable to refund or credit learners for expired courses. Be sure to pay close attention to the expiration date for each course.
All CME lectures within this bundle must be completed by their EXPIRATION DATE of December 1, 2026. CME is not accessible after this date, which is one year from the conference dates not the purchase date and will not be refunded.